About - Operations

An Introduction

Running a year-round operation from both Newport Pagnell and South Wales, Design Group UK receives in excess of 1,600 containers and 4,000 trailers inbound and outbound into our facilities and combined with our domestic manufacturing distributes in excess of 150,000 pallets of finished goods to customers in the UK and export markets.

Central to our business capabilities is 550,000 sq. ft. of warehousing space enhanced by recent investment in state-of-the-art racking facilities for raw materials and finished goods. 

This investment has included the introduction of a dedicated warehouse to pick, pack and distribute in excess of 30 million single cards, on an all year round ‘direct to store’ basis, to over 2000 plus retail stores.

Our strategic locations, close to major motorways, including the M1 and M4, enable us to provide an effective distribution network, with a 24 hour service to meet customer & consumer demands. 

Our highly skilled and experienced operations team collaborates throughout the process with our talented designers, expert manufacturing departments and global sourcing teams to create one cohesive, unified supply chain, operating across the entirety of the UK and beyond.

The Highest Standards

Each site has dedicated Technical Compliance, Quality Assurance and Quality Control Teams.

Our Technical department ensure we are fully compliant with all legislative rules and regulations pertaining to the manufacturing and selling of our products. We are committed not only to complying with applicable law but to minimise risks and impacts through the development of robust systems to measure, monitor, and disseminate supply chain performance.

QA ensures our processes and procedures, for all of our products, meet all requirements. This involves engaging with customers and suppliers to ensure due-diligence is achieved and validated by independent test laboratories.

QC ensures the product is made to the required quality standard. This involves inspections at a number of stages – these being goods in, during production, and final pre-shipment inspections. The latter may be independent or in house, depending on customer requirement.